JOMO Pool Service (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
1. Information We Collect
We collect personal information that helps us provide and improve our services, including:
- Contact Information: Name, address, phone number, and email address when you request a quote, schedule service, or contact us.
- Service Details: Information about your pool, property, and service preferences to complete your request.
- Website Data: Non-personal data such as browser type, device, pages visited, and time spent on our site through cookies and analytics tools.
We do not knowingly collect personal information from children under 13.
2. How We Use Your Information
We may use your information to:
- Provide, schedule, and manage pool cleaning and repair services
- Respond to inquiries or service requests
- Send appointment reminders, invoices, or service updates
- Improve our website, services, and customer experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Sharing Your Information
Your information may be shared only in limited cases:
- With service providers who help operate our business (e.g., billing or scheduling software), under confidentiality agreements
- When required by law or to protect our legal rights and customers’ safety
- If our business assets are sold or merged, as part of that transaction
4. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to understand visitor behavior and improve performance.
You can disable cookies through your browser settings, but some site features may not function properly without them.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. While no online system is completely secure, we maintain physical, electronic, and procedural safeguards to help protect your data.
6. Your Rights & Choices
You may request to:
- Access or update your personal information
- Opt out of promotional communications
- Delete your information, subject to legal or service requirements
To make a privacy request, contact us using the information below.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing personal information.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after such updates constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
JOMO Pool Service
13245 Atlantic Blvd
Jacksonville, FL 32225
📧 info@jomopoolservice.com
📞 904-222-0809